Delivery Information

UK ORDERS

We provide free signed for delivery to UK mainland addresses.
We regret that we are currently unable to deliver to Scottish highlands and islands, Northern Ireland, Isle of Man or Isles of Scilly.

INTERNATIONAL ORDERS

Unfortunately, we are unable to provide international shipping.

TIMESCALES

We will aim to deliver your order within five working days, however please allow for a longer lead time around Public Holidays and the Festive season. You will receive an email when your items have been dispatched with an expected delivery time.

SIGNED FOR DELIVERY SERVICE

Delivery will be made between 8-5.30pm Monday to Friday, unfortunately a fixed time slot cannot be specified. A signature is required to confirm delivery. We can deliver to a neighbour, a friend or to your place of work so that a signature can be obtained (you can select a different delivery address when you check out). Your dispatch email will indicate the delivery date for your order. Please note delivery has to be attempted and a card left before you can contact Parcelforce to arrange an alternative date and/or delivery address.

TRACKING YOUR ORDER

We offer an internet based tracking system that will allow you to follow the progress of your delivery 24 hours a day 7 days a week. Details of how to access the tracking system will be set out in the dispatch confirmation from our courier.